How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at firstname.lastname@example.org
What is the return policy?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at email@example.com with photos of wrong/damaged items and we’ll sort that out for you.
When will I receive my order?
Usually, it takes 2–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- ● USA: 3–4 business days
- ● Europe: 6–8 business days
- ● Australia: 2–14 business days
- ● Japan: 4–8 business days
- ● International: 10–20 business days
Why is my order taking longer than expected?
On occasion, the order fulfillment may take longer than initially expected. This may be caused by one of the following:
- The garment is out of stock and needs to be ordered from the supplier (if the delay is just a few days, the print providers do not necessarily inform us).
- The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.
- The order contains 12 or more items.
Where do you ship?
Our print providers are able to ship to most countries; however, shipping is not offered to Guadeloupe and North Korea.